What sets CRS apart from our competitors (besides our products)? Service (by real people) sets us apart!
You don’t simply subscribe to a product. You subscribe to us!
Check out the service we provide along with our products:
CRS’ customer representatives provide local support and training – we’re there to make sure you get the most power from our products!
Our local reps will train your users or your trainers. Some of our courses offer CEUs (we charge only for CEU courses).
In addition, our HelpDesk staff provides step-by-step instructions over the phone to help users accomplish any task.
CRS provides toll-free HelpDesk support at no cost to our users. Users always have the opportunity to speak with a person. And if it’s our issue, you’ll hear back from us when it’s resolved.
Our MLS Manager supports clients who integrate the Real Estate PowerTool with their MLS system, from pre-planning, through implementation, to ongoing support, and custom development.
Our PowerTools provide context-sensitive Help links on every screen that include mini-tutorials to help you most effectively use our tools.
Don’t feel like calling? We’ll take your questions, concerns, comments, and kudos via our online Feedback Form. And if you have a problem, we’ll get right back to you.
Do you ever feel like some companies don’t hear you? We do! We log every request for product enhancements received via our online Feedback Form and HelpDesk.
You’ll be surprised how often we implement those suggestions of yours to improve our products.
The local representative’s ongoing “support and the assistance from your Tech Support have ensured my continuing education and success.”
- Wayne Busch :: WJB Properties