Donna B. Kleinert, Broker             Joe B. Kleinert, Realtor             Real Estate Consultant for Life                          Real Estate Consultant for Life    Voice Mail/Pager: (919) 406-9285              Voice Mail/Pager: (919) 303-5845 E-Mail: DBKNC@aol.com                        E-Mail: JBKLEINERT@aol.com May 22, 2002 Susan Hasty, Area Manager Courthouse Retrieval System, Inc, 6700 Baum Drive, Suite 12 Knoxville, Tennessee  37919 Dear Susan, Thank you for spending so much of your valuable time today to come to my home office and give Aaron, Joe and I a personal tutorial on the uses and benefits of the Courthouse Retrieval System. I have to admit that when I saw the Courthouse Retrieval System demonstrated in the past I knew it was powerful. Today you demonstrated just how really pertinent this program is to the growth of my business and how its application will benefit all of my listings and sales. It is far reaching in all of the different avenues of real estate it touches. We had no idea we could search by so many varied fields and come up with such incredibly useful data. We are also excited about its application for our clients when doing real-time comparables including F.S.B.O.'s, and giving us the information database we need to prospect or farm with accuracy - thus saving time by using up- to-date information. We are looking forward to utilizing all that your System has to offer! Thank you again, Sincerely, Donna B. Kleinert, Broker Associate Aaron Mueller, Licensed Assistant Joe Kleinert Cc: Lynn Britt